What our guests say
Customer feedback is published only after its source and booking relationship have been verified.
Review and feedback policy
No demonstration quote is presented as customer feedback.
What counts as verified
A publishable review must be connected to a real booking or an identifiable public review profile, and the wording must remain faithful to the customer's original feedback. Incentives and material relationships must be disclosed.
Privacy and corrections
Names are shortened or withheld when requested. A customer can ask for a correction or removal, and a supplier response is kept separate from the customer's words.
Why no rating total appears
The site does not currently publish an independently auditable review total, so it does not output aggregate-rating or review schema. This avoids turning sample text into a search-result rating claim.
Before you book
Ask for the written quotation, supplier details relevant to the service, payment terms and cancellation conditions. These records are more useful for a booking decision than an unattributed testimonial.
How feedback will be published
A review is useful only when readers can understand its source, booking relationship and publication context.
Evidence before promotion
Feedback may be linked to a confirmed booking or an identifiable public profile, with personal details limited to what the traveller permits. Incentives, edits and material relationships should be disclosed. Until a review can be audited under this policy, it should not be shown as a testimonial or converted into rating schema.
The policy avoids
- Demonstration text presented as a real customer quote
- Aggregate ratings without a traceable review set
- Supplier feedback presented as company-wide evidence
- Names, images or booking details without permission
